Customer Data Management That Puts People First
Your customers aren’t just names in a spreadsheet; they’re club members, fans, and friends of your brand. Bottle360’s built-in customer management system helps wineries truly understand and connect with their guests, giving you the insights and tools to build lasting relationships and drive repeat sales.
A 360° View of Your Business
No more scattered data or manual syncing between systems. Bottle360 brings together your POS, wine club, subscription, loyalty, eCommerce, event sales, and more in one place.
- View every customer’s complete history: purchases, tastings, club activity, and preferences.
- Instantly see club status, lifetime value, and engagement at checkout.
- Keep contact details, notes, and communication history all in one place.
Smart Insights That Drive Growth
Turn your data into decisions that boost retention and sales.
- Identify top customers and high-value club members.
- Track buying trends and loyalty patterns.
- Export targeted segments for marketing campaigns and personalized offers.
Personalization Without Extra Work
Bottle360 helps you deliver the right message at the right moment, automatically.
- Send thank-yous, event invites, or club updates.
- Use built-in integrations with email and marketing tools like Klaviyo or Mailchimp.
- Create experiences that feel personal, even as your customer list grows.
Smart Insights That Drive Growth
Bottle360’s CRM is purpose-built for the realities of tasting rooms, clubs, e-commerce, and DTC sales.
- Winery-friendly pricing with no hidden fees.
- 5-Star, U.S.-based support, available 24/7.
- Continuous improvements based on real winery feedback.
A 360° View of Your Business
Schedule a demo and see why wineries nationwide are switching to Bottle360.