Customer Support

We take pride in answering our phone and delivering satisfaction 24/7/365

Exceptional Support and User-Friendly Platform

I am overly impressed with the level of support and communication with Bottle 360. Whether it’s a technical issue or a question about the platform’s features, their responsive team is always ready to help. The user-friendly platform was a breeze to work with and has made our operations smoother. Bottle360 has streamlined my client’s business operations, making everything from managing an online store to creating and managing a wine club more efficient.
Lizzy C.

The Bottle360 Customer Philosophy

Service excellence is our goal.  We strive to answer all calls 24/7/365 with our US-based staff.

Open Approach To Business

We’re willing to work with you to deliver a system that meets your business needs.

Over 25 Years in POS Software and Payments

We’ll put our experiences to work for your business!

Easy To Set-up And Maintain

Built on the latest web technology, Bottle360 is browser-based and device agnostic. Wineries benefit from low overhead for installation and support. Spend more time selling and less time in support.

Continuous Improvement and New Features

We are constantly improving our software to create value for your winery and keep pace with changing wine industry best practices

Our Business Depends On Your Success

Our commitment to your success is the top priority and your winery will feel supported. Training, sales and support are provided to ensure your business can deliver a high level of satisfaction to your customers.

Outstanding 24/7 Support

Our winery software service includes ongoing product and payments support every day of the year 24/7/365.  With over 25 years experience servicing merchants, you can count on our ability to serve.

Questions? Call us at (800) 450-9864

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